AI & Technology
Why AI Should Feel More Human
Building technology that respects the people it serves
7 min read
Technology does not need to pretend to be human. But it should be designed with humanity.
Begin with the person
Human-centred technology starts by understanding the problem from the user’s perspective, not by collecting impressive features.
Users are not data points
People have different abilities, languages, devices and confidence levels. Accessibility requires more than putting something online.
Context still matters
AI can identify patterns and organise information, but human judgement must interpret what those outputs mean for an individual.
Honesty builds trust
People should know when AI is involved, what its limits are and where important information must be verified.
Reflection
AI should feel more human because the people building it choose to use their hearts and judgement.
— Imalue NnabuchiShare this essay
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